Terms & Conditions

Aura Gold Craft | Effective Date: 1st January 2025

Welcome to Aura Gold Craft. By accessing or using our website at auragoldcraft.shop or engaging with our jewellery services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you disagree with any part of these terms, you should not use our website or services.

1. Acceptance of Terms

By using the Aura Gold Craft website and services, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and accept these Terms and Conditions in full.

2. About Aura Gold Craft

Aura Gold Craft is a premium handmade jewellery brand based in India, specialising in gold jewellery, fashion jewellery, custom jewellery design, and jewellery care services. Our website serves as a platform for product showcasing, enquiry submission, and customer communication.

3. Use of Our Website

You agree to use the Aura Gold Craft website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use our website to transmit any unsolicited or unauthorised advertising material
  • Attempt to gain unauthorised access to our website servers or databases
  • Copy, reproduce, or republish any content from the Aura Gold Craft website without prior written permission
  • Impersonate Aura Gold Craft or its representatives in any manner

4. Jewellery Orders & Services

4.1 Enquiries and Orders

All jewellery orders at Aura Gold Craft are initiated via our enquiry form or direct communication. An order is confirmed only upon receipt of a written confirmation from our team and a deposit payment where applicable.

4.2 Custom Jewellery

Custom jewellery orders require a non-refundable design deposit of 30–50% of the total order value at the time of confirmation. Designs are finalised through a consultation process and any changes requested after design approval may incur additional charges.

4.3 Pricing

All prices quoted by Aura Gold Craft are in Indian Rupees (INR) and are subject to change without prior notice due to fluctuations in gold market rates. The price confirmed at the time of order confirmation is binding for that specific order.

4.4 Delivery

Aura Gold Craft endeavours to deliver all orders within the estimated timeframe communicated at order confirmation. Delivery timelines may vary for custom pieces. We use insured courier services for all jewellery shipments.

5. Intellectual Property

All content on the Aura Gold Craft website — including text, images, logos, design elements, and jewellery designs — is the intellectual property of Aura Gold Craft and is protected by applicable copyright laws. Unauthorised use is strictly prohibited.

6. Warranties & Representations

Aura Gold Craft warranties that all gold jewellery sold through our services carries a BIS hallmark and is made from genuine gold as described. We do not warrant that our website will be error-free or continuously available, nor do we make guarantees regarding the accuracy of third-party information.

7. Limitation of Liability

To the fullest extent permitted by law, Aura Gold Craft shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or services, including any loss of data, profit, or business interruption.

8. Third-Party Links

Our website may contain links to third-party websites. Aura Gold Craft is not responsible for the content, privacy practices, or availability of any third-party website. Such links are provided for convenience only.

9. WhatsApp & Marketing Communications

By providing your WhatsApp number and checking the marketing consent box on our enquiry form, you consent to receive promotional messages from Aura Gold Craft regarding collections, offers, and jewellery updates. You may opt out of these communications at any time by contacting us directly.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

11. Modifications to Terms

Aura Gold Craft reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the modified terms.

12. Contact

For questions regarding these Terms and Conditions, please contact Aura Gold Craft: